Forgot your own mobile number? No worries – Jazz (formerly Mobilink) offers several easy ways to retrieve it. The most common method is via a USSD code: dial *99# on your Jazz SIM and your number will instantly appear on-screen. Other methods include sending an SMS, using Jazz’s official app (SIMOSA, formerly Jazz World), or contacting Jazz customer support. Below is a step-by-step guide to each option, followed by a summary table.
Step-by-Step Methods
- *1. Using USSD Code (99#): Dial *99# from your Jazz/Warid SIM. Your mobile number will pop up on the display. This method is free and works for both prepaid and postpaid Jazz connections. You do not need any balance or internet data for USSD.
- 2. Via SMS (MNP to 667): Open your SMS app, type MNP (short for “Mobile Number Please”) and send it to 667. You will receive a reply SMS with your Jazz number, registered owner name and CNIC. (Note: This incurs a small service charge, around Rs.2.) Always ensure you send this from the Jazz SIM whose number you’re checking.
- 3. Jazz World (SIMOSA) Mobile App: Download the Jazz World/SIMOSA app from the Google Play or Apple App Store. After logging in with your Jazz SIM, your mobile number will be displayed on the app’s home/dashboard screen. The app also shows balance, usage history and bundles. (If you haven’t used it, Jazz often gives free data/minutes to new SIMOSA users.)
- 4. Calling Jazz Customer Care (IVR): Dial 111 (from your Jazz number) or 021-111-300-300 (from any other line). Follow the voice menu or simply request to talk to an agent. After verifying your identity (often by CNIC or account info), the representative can tell you the registered number on that SIM. Calls to 111 from Jazz are toll-free.
- 5. PTA SIM Information Portal: (Optional) Go to the PTA’s SIM Information System website at cnic.sims.pk
Enter your CNIC (computerized ID) number and submit. The portal will list all SIM numbers registered under your CNIC, including your Jazz number. This official PTA service is free and works for any network, useful if you want to verify all linked numbers.
After trying any method, your Jazz number should be revealed. If one method fails (for example, if SMS fails due to no balance), try another. Below is a table summarizing each method, the code or service to use, and the steps involved.
| Method | Code/Service | Steps |
|---|---|---|
| USSD Self-Service Code | Dial *99# | Dial *99# on your Jazz SIM. Your number will display instantly. (Free; no balance needed.) |
| SMS (Mobile Number Request) | Text MNP to 667 | Open SMS app, type MNP, send to 667. Wait for the reply SMS with your number and registration details. (Small fee applies.) |
| Jazz World / SIMOSA App | Jazz’s Official App | Install the Jazz World (SIMOSA) app. Log in with your Jazz SIM. Your number appears on the home/dashboard screen. |
| Customer Care (IVR) | Dial 111 (Jazz) | Call 111 (or 021-111-300-300). Navigate the menu or speak to an agent. After ID verification, request your number. (Free from Jazz.) |
| PTA Online (CNIC Check) | cnic.sims.pk | Visit PTA’s SIM info portal. Enter your CNIC and verify. The system shows all SIM numbers under your CNIC, including Jazz. (Free service.) |
Notes & Tips
- The *USSD code 99# is the quickest and most reliable way to check your number, and it works without airtime or internet. Jazz’s website confirms *99# as the official number-check code.
- The SMS method (MNP→667) was originally intended for number portability, but when used alone it returns your number on any network. Ensure you type MNP in uppercase (on most phones) and send from the same SIM.
- The Jazz World/SIMOSA app requires a data connection. Make sure to download the official app (look for “SIMOSA – Jazz World” on app stores). Jazz occasionally offers incentives (like free data) for app users.
- Customer care (111) is free from Jazz SIMs. If calling from another network or abroad, use the 021-111-300-300 number. Be ready with your CNIC or account details to verify ownership.
- PTA’s portal lists all SIMs under your name. It won’t just show “Jazz” but all networks. This is a good way to double-check multiple numbers. (The PTA site displays total SIMs after you enter CNIC.)
- Be cautious of misinformation: Only trust official channels or Jazz’s own communications. Codes and services can change; for example, Jazz’s rebranding and app changes. Always refer to Jazz’s website or authorized outlets for the latest codes and links.
- Alternative trick: If none of the above works (e.g. no balance, no internet), you can also call a friend or second SIM from the Jazz number. Your number will appear on the receiving end’s phone. However, the above official methods avoid needing another phone.
Disclaimer: The information above is accurate as of 2025. Jazz (Mobilink) may update codes or services over time. Always verify via Jazz’s official support channels or website.
